A Mobile App that makes I&R…Easier. Faster. Better
Service Orders | Trouble Tickets | Payment Commitments | CRM Follow-Ups | Schedule Payments | Other Events/Activities
Tools at Your Fingertips
Our app is designed for rural carriers so that I&R techs can open, view and close service orders and trouble tickets while in the field. From viewing customer phone numbers to obtaining customer signatures and viewing equipment to updating geocoded service info, your techs are empowered to provide superior customer experiences.
- Equipment and Plant Information
- Sort and View Service Orders
- Map Orders
- View Special Details
- Obtain the Customer’s Signature
- Sync with Real-Time Notifications
- Bulk Reassign
- Add/Update Geocoded Service Location
- And so much more!


Details
Techs can view the special details obtained by CSRs, the dispatch manager or NOC. Big dog in the backyard? We’ve got it covered in details.

Sync with Real-Time Notifications
Whether data is entered or updated from the home office or in the field or by a dispatcher, CSR or technician, data is updated in real-time. Out of wireless service area? No problem! Data is stored locally until the device is back within wireless coverage range.

Map
Our app includes a map of service orders so techs can view addresses, visualize and plan their routes according to their schedules and location.